Stone Glacier Warranty

Joined
Dec 15, 2015
Messages
14
Location
Arizona
Just wanted to commend Stone Glacier. I bought a Sky 5900/x curve in April of this year. I used it on some backpacking trips in Iceland and Norway in June, then on an elk hunt and deer hunt in October. When I got home I noticed the stay rods were sticking out of the frame a little bit where the nylon covers had worn. I sent the pack in for warranty and within a week Stone Glacier called me and told me that the wear was irregular and they would replace it with a new; one no questions asked. It's a great pack, but I am also impressed with how they rectified the situation.
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Last edited:

Grumman

WKR
Joined
Jan 30, 2016
Messages
1,606
Location
Kentucky
Good to hear they back up the warranty if needed. I really like my SG.


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kipper09

WKR
Joined
Dec 5, 2013
Messages
1,054
Location
West Virginia
Couldn’t agree more. I’ve had many many experiences with those guys. They are first class. And their products are as well


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Joined
Jul 28, 2014
Messages
3,632
Every email ive sent with a question has been answered quickly


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