Cant hit em
WKR
- Joined
- Jul 28, 2014
- Messages
- 3,615
Ive had some Talons for a couple years. This week i hunted pigs for two days and on the second day i was seeing double through the Talons. I came home and called Vortex to see about the warranty. The Vortex rep immediately said send them back we will fix them.
I told her i have a pig hunt next week again on the 16th and then Turkey fires up the following week. So she says send them tomorrow 2 day , ill bump you up the work orders and have them back to you the day before your hunt guaranteed. No questions asked about how they got tweaked.
Im no Vortex honk , i own a variety of glass. The way the rep handled my case and basically took charge and said they'll be fixed you'll have them don't worry was off the hook. The customer service and the way the warranty works might keep me buying Vortex in the future. Ill update this thread on if the time frame was kept next week before i hunt
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I told her i have a pig hunt next week again on the 16th and then Turkey fires up the following week. So she says send them tomorrow 2 day , ill bump you up the work orders and have them back to you the day before your hunt guaranteed. No questions asked about how they got tweaked.
Im no Vortex honk , i own a variety of glass. The way the rep handled my case and basically took charge and said they'll be fixed you'll have them don't worry was off the hook. The customer service and the way the warranty works might keep me buying Vortex in the future. Ill update this thread on if the time frame was kept next week before i hunt
Sent from my iPhone using Tapatalk