I stood in line for a long time, was the first in line and system wouldn't pushed mine through and should have, next guy on the terminal next to me went through but he probably wasn't going for a tag that might have been in such demand. The tag I wanted was still up until 10 I'm guessing that most people were trying for that tag and it locked it up somehow. Anyways, I'm not upset, why should I be, why should anybody be upset with the agency because they can't get in via phone call or the system goes down and they don't get the tag that they "earned". Please, these are freebies and not everybody can get a tag in the better units. Never go into the reissue game expecting to get a tag, always have no expectations and be very happy when you get a tag. I do wish they would change the system to require you to loose your points if you pick a tag up, that would fix a lot of these problems that we are all facing.