I would definitely research the difference in webbing, buckles and material between kifaru and other brands then. I’ve already talked with Alex (my customer service guy) and we’re obviously handling it. With a little research you’ll find we use the highest grade and most durable components and...
Lol
It’s not bending the frame. I’d go take a look at the video of the gun bearer so you know what’s actually going on.
It’s a small metal slider (half the size of a quarter) that it attaches to on the shoulder strap.
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I don’t need to answer every call. My customer service people do an amazing job and when there’s an issue I try and help out.....like I’m doing now.
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You would be incorrect and just about anyone who’s dealt with me would tell you that. I responded to an unhappy customer on here but if he called me instead of posting the final outcome would be the same.
You are correct though, you can have a thousand happy customers in a week and one mistake...
Sorry you feel that way but I totally understand where you’re coming from. Our customer service is highly regarded but no one is perfect all of the time. We’ve been doing this for a few decades and have a lot of customers with wonderful experiences. I can understand from this specific thread how...
Give me a call Monday and I’ll sort you out.
Same with anyone else with any issues.
My apologies for the bad experience/inconvenience!
720-937-1418
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Our main priority is to cut shipping times down to less than five days. We won’t be going to multiple retailers or anything like that.
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