My buddy had a similar experience with Fierce. Waited months to get his rifle. He was having troubles zeroing it. So he took everything off, he changed the rings, scope and ammo in the process. After lengthy conversations with Fierce they finally said send it in. Months later he got it back with...
I have been really impressed by the Tract Binocular. Great customer service ( I stepped on my them and damaged them, Tract warrantied them caused by my carelessness). With my eyes they are comparable to my buddies Vortex Razor HDs.