Badlands warranty

[md126]

Hello all, anyone have any experience with warranty work or customer service with Badlands packs?

How would you rate these packs as far as quality/customer service compared to Kifaru, MR, Exo, SG?
Thanks

 

[rayporter]

they fix their stuff-no questions asked.

if all you need is a buckle or some such -just call or order on line

 

[sneaky]

They fix it, in the case of my boss and other hunting partners, they fix it a lot. Customer service is good, quality of the pack is not on the level of SG, Kifaru. EXO, or MR.

Sent from my SM-G955U using Tapatalk

 

[MidGAHunter]

They definitely stand by their product but the quality isn't on the same level as Mystery Ranch (i moved from a Badlands 2200 to a MR Sawtooth 45...can't comment on the otber brands but im certain they are of better quality than Badlands as well).

 

[aion2come]

What is said above is accurate. One time I didn't like a feature, and they made me a whole new custom bag for free. Not kidding. I was amazed!! That said, I hated the many times I had to send in things for zipper or seam repair. Still, my 2200 and 2800 were the most comfortable day packs I have ever owned.

 

[md126]

any other info or experiences? Thanks

 

[Bigforky]

What size would I be looking at for a couple day hunt? New to the pack hunting so just looking for a little info.

 

[Coastiehunter2]

Summit I think it's a 4500

 

[blkntancj]

I had a buddy that bought a 2200 off of EBay with a bad zipper. Badlands fixed it no questions asked.

 

[rayporter]

I have abused mine for 12 years and only blew one zipper. not bad. I have hauled meat in it that definitely stretched the limits for what it was made for. a little uncomfortable like that but it done the job.

 

[TP151]

Great customer service!

 

[Dave47]

I’ve had great luck with them fixing stuff and answering questions. Great design on the 2200 for a day pack.

 

[Marble]

They do great work. Customer service is great. I broke the main buckle on my pack last year and they over nighted the part to where I was going to be hunting at.

Some of their clothes are awesome too. That being said, some of their clothes are a work in progress. Their puffy is really lite and warm.