Received an email that my MC shape charge I ordered was unavailable but the remainder of my order was ready to ship. I know these are tough times and I get bent out of shape about such things, but an attempt to make things right goes a long way. I may be exploring other options in the future.Received a notice 9/19 that my May 22 order in MC was oversold and i could replace it with coyote or refund my purchase. I also had several pockets and pullouts on the same order. Emailed 9/19 to clarify and haven't heard back yet. Leave for my hunt in two weeks. I love some kifaru and have five of their packs but I'm a slight bit sour at this point.