My pack is three years old, an Icon Pro bag and Icon Pro belt. I had to use tons of Leukotape on the bottom of the frame to stop it from creaking constantly as I moved after I first began to use it. I contacted KUIU about my pack frame making that noise and they sent me a split piece of plastic that covered the bottom end of the pack frame, on the curved piece that rests in the belt pocket. Seemed like that would solve the issue, but as you can guess, it did not. I taped over that piece of plastic and the bottom of the frame with Leukotape again this year because I knew that would solve my issue. And it did. Anyway, I need help here figuring out my next move. Has anyone else had this same series of problems that the plastic piece did not solve? I'm at a loss as to what to do bc although KUIU has always been helpful (I went through three sets of shoulder straps that were bad when my pack was new, they kept mailing me straps until I got a good pair) I'm not sure they can solve this at this point. I love the comfort of the pack, along with the light weight, but I'm tiring of the constant issues on what should be a bulletproof product when it leaves their hands. Anyway, any home remedies, voodoo chants, or any other ideas are appreciated. Thanks everyone.