- Feb 1, 2019
So you did the custom build, and they went ahead and sent you the boots minus the custom footbeds? I'm still waiting on an email or call from my inquiry 5 days ago about the Encompass. Not getting a great first impression on the customer service end but I'm interested in hearing how it all comes together for you and what you think of them after getting some miles on them, please update this when you can! Thanks for doing the review/
The custom footbeds are on back order due to materials being hard to get, that is why I don't have them yet. Initial impressions are good even with the regular insoles. I haven't walked much, only 14-20 miles but so far so good. I'll keep you updated.