I headed out for a hike this morning in and area I've been hiking for the last couple of weeks accounting for 5 different hikes. Each time, I've used the tracker function, and have had no problems. Today, however, when I fired up the app, I got the photo of two people , and it wasn't until I tapped the "back" arrow in the lower left, that it converted over to my map. I chose the tracker function and started off. The small red dot would follow my progress, but it was not plotting my track, even though it said one was being tracked. After a while, I wanted to plot a way point, and it would not plot one! I kept hiking and after a bit more time, I got a message that onxmaps was not responding, did I want to: wait, close the app, or send feedback? I tried to close it and restart. After clicking the onxmaps app icon and hearing the click, it took a good 30 seconds before anything happened, and when it did, the screen was black! After a little while, I once again got the message of: waiting, close, etc.k
The app never came back to life for the next 4 hours of my hike. When I got home, the wait,close, feedback message was still on the screen, so I chose to send feedback. After sending the feedback, i once again tried to fire up the onxmaps app, and it came to life just like every other time, accept this time, it stated that a track was being recorded, did I want to cancel it or resume it. I chose resume and it took me back to where I was hiking (not home, where I actually was). There was NO track, it acted like I was just wanting to start a hike and had just selected the tracker option.
I went to onx online for help. All they suggested was to start deleting tracks, waypoints, and anything else I had saved. Now I can understand their logic with this suggestion, but if this indeed WAS the problem, why did my app start working just fine after I got back home, and without my deleting anything that I had previously saved? I will be returning to this same area in a week or so, and I'll try it again to see if this was just a fluke or some real problem.
My question for anyone that has read this far is, have any of you had a similar experience? If so, did you find the culprit that caused it? Were you able to revive the app while out in the field, and if so, how did you do it? I welcome any suggestions or questions.....I'd really like to prevent this from happening again if at all possible. Thanks so much in advance!!
The app never came back to life for the next 4 hours of my hike. When I got home, the wait,close, feedback message was still on the screen, so I chose to send feedback. After sending the feedback, i once again tried to fire up the onxmaps app, and it came to life just like every other time, accept this time, it stated that a track was being recorded, did I want to cancel it or resume it. I chose resume and it took me back to where I was hiking (not home, where I actually was). There was NO track, it acted like I was just wanting to start a hike and had just selected the tracker option.
I went to onx online for help. All they suggested was to start deleting tracks, waypoints, and anything else I had saved. Now I can understand their logic with this suggestion, but if this indeed WAS the problem, why did my app start working just fine after I got back home, and without my deleting anything that I had previously saved? I will be returning to this same area in a week or so, and I'll try it again to see if this was just a fluke or some real problem.
My question for anyone that has read this far is, have any of you had a similar experience? If so, did you find the culprit that caused it? Were you able to revive the app while out in the field, and if so, how did you do it? I welcome any suggestions or questions.....I'd really like to prevent this from happening again if at all possible. Thanks so much in advance!!