Mike Islander
WKR
I messed around and got my ProMaster XC-M 525CK tripod head bolt stuck/stripped and could not change heads. Wrote ProMaster and asked if I could buy a replacement (just the short top shaft). Received a note this morning that they would just send one out at no cost. I ended up finding a way to get the head removed and let them know. They wrote back and told me they are sending one on Monday anyway "just in case I need it". It hasn't shipped yet, so they could have just not bothered.
GREAT CUSTOMER SERVICE!
BTW, total tripod and head weight = 3 pounds 5 oz. Took a bit of legoing, but I'm pretty happy with the weight/performance.
- ProMaster XC-M 525CK tripod
- ProMaster Specialist SPCH20 Cine Head
- ProMaster H30 head QR assembly swapped onto the SPCH20 head. Saved about 3 oz, plus a bit for each QR plate that I carry (binocular mount, Optic, etc.)
New QR Plate left, old QR Plate right.
GREAT CUSTOMER SERVICE!
BTW, total tripod and head weight = 3 pounds 5 oz. Took a bit of legoing, but I'm pretty happy with the weight/performance.
- ProMaster XC-M 525CK tripod
- ProMaster Specialist SPCH20 Cine Head
- ProMaster H30 head QR assembly swapped onto the SPCH20 head. Saved about 3 oz, plus a bit for each QR plate that I carry (binocular mount, Optic, etc.)
New QR Plate left, old QR Plate right.
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