Props to Zeiss

camelcluch

Senior Member
Joined
Mar 4, 2014
Messages
1,183
I sent back my conquests for some eye cup issues. Was told today that they are sending me a new pair. Big props for taking care of issue super quick with good care.
 

frankrb3

Senior Member
Joined
May 10, 2016
Messages
529
Location
SW Montana
Nice. I will finally be paying off my zeiss victory HTs that I put on layaway next month. Can't wait to take them home and have them for this up coming season. Glad to know their customer service is standing behind their products.
 

ams

Senior Member
Joined
Feb 26, 2012
Messages
579
Location
Northern CA
Good to hear, I have to send my ht's in for eye cup and internal debris after a fall.
 
OP
C

camelcluch

Senior Member
Joined
Mar 4, 2014
Messages
1,183
I had two strange issues. My left eye cup would only adjust to the first setting. My right eye cup's inner ring broke. Not sure if it was crushed or hit. No matter what, they took care of it. Easy and quick with no question.
 
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