Ripped Kifaru Reckoning

Joined
Apr 26, 2017
Messages
304
I have an older reckoning. I ripped the pet of the bag that hoods over the frame near the load lifters. Luckily my elk season is closing soon and sparingly use the pack while whitetail hunting. How do I get this fixed or how do I fix it?


Sent from my iPhone using Tapatalk
 

Jbehredt

WKR
Joined
Mar 4, 2017
Messages
1,702
Location
Colorado
Kifaru will fix it. They charge by the hr for repairs. Squirrel got my wife’s 22mag. They said it was the hardest spot to repair and it still only cost $60.
 
Joined
Jan 2, 2013
Messages
1,777
Location
Colorado
I would tell them it failed during use. I had a high camp that had a failure and it was fixed for free. It’s been 3 or so years so maybe things have changed.


Sent from my iPhone using Tapatalk
 
  • Thread Starter
  • Banned
  • #5
OP
K
Joined
Apr 26, 2017
Messages
304
Call the shop. Their customer service is second to none

I started with email on another issue. Had a flat buckle break on my kifaru chair. Opened a service ticket and was told in more or less words “we don’t have that buckle anymore, good luck”. It’s an old item, it’s way out of any type of warranty but I was unimpressed with their response on that item. I just assumed this would be the same. I suppose I’ll give them a call instead.


Sent from my iPhone using Tapatalk
 
  • Thread Starter
  • Banned
  • #6
OP
K
Joined
Apr 26, 2017
Messages
304
This is the failure
03d4a07ea9916f8141dd9e35a67a07fd.jpg



Sent from my iPhone using Tapatalk
 
Joined
Feb 16, 2015
Messages
1,889
Location
Colorado
Mine tore like that too packing camp and an animal out under heavy load. Let us know what they say if you call them.
 
Last edited:
  • Thread Starter
  • Banned
  • #8
OP
K
Joined
Apr 26, 2017
Messages
304
My tore like that too packing camp and an animal out under heavy load. Let us know what they say if you call them.

Copy. Will keep the thread alive until I get an answer. Good or bad.


Sent from my iPhone using Tapatalk
 
Joined
Nov 16, 2017
Messages
8,161
Location
Central Oregon
Arons number is on here if u search. Every time I've seen an issue he trumps the cs people and takes care of it.
Send him a text and be patient he hunts alot.
 
OP
K
Joined
Apr 26, 2017
Messages
304
Arons number is on here if u search. Every time I've seen an issue he trumps the cs people and takes care of it.
Send him a text and be patient he hunts alot.

Copy. I really am not trying to come off as an ass. I just didn’t like the first response I got. I’ll go back because i have my bad days at work too and don’t think their initial response is a true reflection of their company as a whole.

I have a hard enough time finding numbers in my contacts list, let alone on RS. If anyone knows it I’d appreciate it but I don’t think it’s a necessity.


Sent from my iPhone using Tapatalk
 
Joined
Oct 25, 2019
Messages
697
Location
Sandpoint ID
Copy. I really am not trying to come off as an ass. I just didn’t like the first response I got. I’ll go back because i have my bad days at work too and don’t think their initial response is a true reflection of their company as a whole.

I have a hard enough time finding numbers in my contacts list, let alone on RS. If anyone knows it I’d appreciate it but I don’t think it’s a necessity.


Sent from my iPhone using Tapatalk
What was the response? I doubt they said good luck fixing that, don't exaggerate things.
 

Trial153

WKR
Joined
Oct 28, 2014
Messages
8,187
Location
NY
I would give them a call after the holiday weekend I bet you get a better answer, speaking in person to someone there.
Good luck
 
Joined
Feb 27, 2012
Messages
2,591
Location
Tijeras NM
I would tell them it failed during use. I had a high camp that had a failure and it was fixed for free. It’s been 3 or so years so maybe things have changed.


Sent from my iPhone using Tapatalk
He said he ripped. I don’t think it’s right or fair to want something for nothing when it’s user error……
 
Top