InReach Server Error?

[cnelk]

The other Inreach thread prompted me to do my sync on my PC and now Im getting this message

"Server Error
The underlying connection was closed: An unexpected error occurred on a send"

I un-installed the application and then re-installed - no avail.
I even reset my password

Finally ended up syncing the unit via my iphone / bluetooth and it worked.

Any ideas why it wont sync on the PC?

 

[loggerchas]

Maybe CPW outsourced it's computer/server management services to InReach?

(Sorry - couldn't resist....was just too easy! Hope it all clears up for you.)

 

[Squirrels]

I believe you should be using the Garmin Express application for syncing now. That is what I was told by Garmin last week.


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[cnelk]

I have the older Delorme SE unit - will that matter?

 

[Squirrels]

I have the older Delorme SE unit - will that matter?

To my understanding in order to update/sync your inreach you need to download the Garmin express application. I may be wrong but it’s worth a shot for you to try or give them a call. They have always been super helpful to me, great customer service.


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[gelton]

To my understanding in order to update/sync your inreach you need to download the Garmin express application. I may be wrong but it’s worth a shot for you to try or give them a call. They have always been super helpful to me, great customer service.


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Are you sure you dont mean Garmin Earthmate?

 

[cnelk]

I can sync the InReach via my iPhone/Earthmate app.

What I can’t do is sync via the laptop
I used to be able to, but not anymore

 

[Squirrels]

I can sync the InReach via my iPhone/Earthmate app.

What I can’t do is sync via the laptop
I used to be able to, but not anymore

Do you have the inreach sync app downloaded on your computer? I think that’s a must for syncing via pc. I have a mini and to ensure software is up to date I have to use Garmin express. All other models use inreach sync application.


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[Squirrels]

Are you sure you dont mean Garmin Earthmate?

To update software on my mini I have to use Garmin express. Syncing map data, messages, and contacts I still use the inreach sync app or Earthmate app on my phone. Sorry if I confused anyone.


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[gelton]

To update software on my mini I have to use Garmin express. Syncing map data, messages, and contacts I still use the inreach sync app or Earthmate app on my phone. Sorry if I confused anyone.


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Nope after looking it up it does appear that you are right.

OP - If you are signed into the dashboard online with the Inreach plugged in there should be a red tab on the right of the screen that says sync. When you press that button the sync program should run right through the browser.

 

[cnelk]

This isn’t new to me. I’ve had it for a couple of years.
Only recently I can’t sync via my laptop

Yes. I log in and get the dashboard and press sync and the above message is what I get.

 

[muddydogs]

The employee's at my work were getting this same message, we have the sync app icon on our desktops / laptops that gets downloaded the first time you click on the sync tag in the earthmate website. What Garmin told me and worked for over 30 people was un-instal the sync app from the computer and reinstalling it.

 

[cnelk]

Issue resolved.

Apparently I had more than one InReach Sync app version in the PC Control Panel/Programs.
I deleted all of them and then re-installed once again. Done

It must have happened since I bought my Delorme before Garmin took over and changed everything