I just had the warranty on a swaro spotter transferred to my name that I purchased used here--that was a big purchase for me so it was a concern. Both previous owners were helpful in getting the warranty transferred, and the process was easy with swaro. The guy selling it called me while I was literally knee-deep in a beaver pond looking for ducks, and we had a great conversation, etc while I tried not to tip over and fill my waders. I also sold my previous spotter to a guy in nevada, and talked to him and we texted as it was in transit, etc. I think a little effort like that goes a long way toward avoiding problems, and I personally enjoy chatting with folks like that.