OG DramaLlama
Epic Rokslider
Some history....
Two years ago I was in the market for a new pack and Steve Speck, the owner, spent a good deal of time answering my emails and even put up with me coming into the shop to get fitted.
He did this all, and I went ahead a purchased a used pack on Rokslide classifieds (OUCH!). Can't imagine that is good for margins.
Really put the pack through the ringer last year. Used it for several overnight backpacking trips and countless day trips. The real test came when I packed out my Bull Elk, half my deer, half of my buddies deer, and half of my buddies Spike Elk. Pack came out like a champ with the only maintenance being a good cleansing of blood.
This spring, whilst stuffing my bag full of Turkey decoys the material on the main zipper (not the seam attaching the zipper to the bag) looked to be failing, and low and behold it tore during the hunt. The bag was still usable, just a little inconvenient.
Drove over to the shop to see what, if any, thoughts they had to mend the failed zipper. Forget mending, they just gave me a 2015 version of the pack. Talk about a solid fix to a problem that arose from a part they had little control over, in my opinion.
Two years ago I was in the market for a new pack and Steve Speck, the owner, spent a good deal of time answering my emails and even put up with me coming into the shop to get fitted.
He did this all, and I went ahead a purchased a used pack on Rokslide classifieds (OUCH!). Can't imagine that is good for margins.
Really put the pack through the ringer last year. Used it for several overnight backpacking trips and countless day trips. The real test came when I packed out my Bull Elk, half my deer, half of my buddies deer, and half of my buddies Spike Elk. Pack came out like a champ with the only maintenance being a good cleansing of blood.
This spring, whilst stuffing my bag full of Turkey decoys the material on the main zipper (not the seam attaching the zipper to the bag) looked to be failing, and low and behold it tore during the hunt. The bag was still usable, just a little inconvenient.
Drove over to the shop to see what, if any, thoughts they had to mend the failed zipper. Forget mending, they just gave me a 2015 version of the pack. Talk about a solid fix to a problem that arose from a part they had little control over, in my opinion.