I had a IAC from 2009 and one from 2012. I had put silicone strips on the top of both pads to help with sliding off of the pad. The newer one had a leak at the valve and the older had a leak somewhere on the right side seam. I boxed em up and shipped to BA for repair but was nervous because of the modification I'd made to both pads and I figured that I would be out some coin for the repairs.
Shelby Jennings with Big Agnes CS called me this morning and told me that they were shipping me two brand new IAC's!!!
IMHO that is stellar service and they have ensured that I will continue to buy their products.
Just thought the tribe should know about my experience.
Shelby Jennings with Big Agnes CS called me this morning and told me that they were shipping me two brand new IAC's!!!
IMHO that is stellar service and they have ensured that I will continue to buy their products.
Just thought the tribe should know about my experience.
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