I've never been on a guided hunt so I have no experience but it seems like you rarely hear of great outfitted/guided hunt experiences. Maybe expectations are to high or they truly are crappy outfits. I have a cousin who went on a Montana horseback elk hunt and said service was terrible, didn't see an elk, his guide was a drunk, etc. My brother-in-law went on a Montana guided elk hunt and had the same experience. It's hard to know what the truth is without being there so who knows.
Both these guys have been invited to hunt with our group here in Montana but they always kick the can. Maybe doing it diy is to overwhelming or something.