RokStok

TheCougar said:
I never changed my order, unless you consider calling them to cancel part of my order “changing” and thus dropping to the bottom. Which is crap, if that’s what happened.

I’m not sure if the hold up is on molds or cerakote. If they only ordered 5 tikka molds, they made an economic decision at the expense of their promised timeline. Am I pissed? No. But I would be willing to bet a vast majority of us fully expected them to be through the first day of orders at the 5 month point.
Click to expand...
Call them and ask for an update...
 
My impression is two things.

1. UM is busy as heck and trying to keep up/catch up while getting the whole team on the same page is difficult and not without hiccups. They may have over promised at the start (but I haven’t even looked back to see exactly what was said early on), but I don’t know why people are surprised there’s been hiccups along the way during UM’s first stock development they have done. With so many balls in the air between UM, S2H and rolling out new products, some get dropped while the team expands their capacity. The big thing for me is what UM does when a ball is dropped, and so far it seems like Jake is going as far as it takes to make things right.

2. It’s shocking to me to see how many people are surprised that there have been issues and delays. This is so common with preordering for any product while it is still in development. Kickstarter, crowdfunding and dev-pre orders are not new, and this can be a standard part of it. You can always provide estimates, but you can’t guarantee how long to get a undeveloped product to someone’s hands until that production line is fully rolling. I get asking for product updates, but some of these posts are bordering on whining.

I do love seeing the pictures rolling in though of the new RokStok setups and corresponding feedback on use.
 
Last edited:
lak2004 said:
Call them and ask for an update...
Click to expand...
I’ve been unable to reach them. Emails/VMails. I get it, they are busy. The more people call them, the less time they spend on actual work. I limit to checking once per month. I’m checking this week, since it’s been a month since my last update.
 
ljalberta said:
My impression is two things.

1. UM is busy as heck and trying to keep up/catch up while getting the whole team on the same page is difficult and not without hiccups. They may have over promised at the start (but I haven’t even looked back to see exactly what was said early on), but I don’t know why people aren’t surprised there’s been hiccups along the way during UM’s first stock development they have done. With so many balls in the air between UM, S2H and rolling out new products, some get dropped while the team expands their capacity. The big thing for me is what UM does when a ball is dropped, and so far it seems like
Jake is going as far as it takes to make things right.

2. It’s shocking to me to see how many people are surprised that there have been issues and delays. This is so common with preordering for any product while it is still in development. Kickstarter, crowdfunding and dev-pre orders are not new, and this can be a standard part of it. You can always provide estimates, but you can’t guarantee how long to get a undeveloped product to someone’s hands until that production line is fully rolling. I get asking for product updates, but some of these posts are bordering on whining.

I do love seeing the pictures rolling in though of the new RokStok setups and corresponding feedback on use.
Click to expand...

I agree that there is a lot of consternation about timelines that is a little unwarranted. I certainly respect the process of bringing a new product to market, while running a well-established and growing business that has many other products and service lines.

Ryan has mentioned how he hates pre-orders because bitching starts as soon as money is transferred. That's where we are at right now, and it's amplified because timelines have been squishy. I don't think people's behavior is surprising at all. Is it totally rational? No.
 
ljalberta said:
My impression is two things.

1. UM is busy as heck and trying to keep up/catch up while getting the whole team on the same page is difficult and not without hiccups. They may have over promised at the start (but I haven’t even looked back to see exactly what was said early on), but I don’t know why people aren’t surprised there’s been hiccups along the way during UM’s first stock development they have done. With so many balls in the air between UM, S2H and rolling out new products, some get dropped while the team expands their capacity. The big thing for me is what UM does when a ball is dropped, and so far it seems like
Jake is going as far as it takes to make things right.

2. It’s shocking to me to see how many people are surprised that there have been issues and delays. This is so common with preordering for any product while it is still in development. Kickstarter, crowdfunding and dev-pre orders are not new, and this can be a standard part of it. You can always provide estimates, but you can’t guarantee how long to get a undeveloped product to someone’s hands until that production line is fully rolling. I get asking for product updates, but some of these posts are bordering on whining.

I do love seeing the pictures rolling in though of the new RokStok setups and corresponding feedback on use.
Click to expand...
I agree. I never expected them to actually meet their timeline, and I half expect my stock to show up with some quality escapes. It’s part of the process. My son leaves for MT for the summer in a couple of weeks and I had been talking up shooting the Rokstoks with new cans and doing the CBC before he leaves. Maybe I’m a little whiny. It just isn’t going to happen before he leaves.
 
slowelk said:
I agree that there is a lot of consternation about timelines that is a little unwarranted. I certainly respect the process of bringing a new product to market, while running a well-established and growing business that has many other products and service lines.

Ryan has mentioned how he hates pre-orders because bitching starts as soon as money is transferred. That's where we are at right now, and it's amplified because timelines have been squishy. I don't think people's behavior is surprising at all. Is it totally rational? No.
Click to expand...
Speaking for myself here, I think a lot of the consternation comes from the fact that the timelines were not presented as being squishy. 90 days was presented as rok solid, no?
 
9.3koolaid said:
Speaking for myself here, I think a lot of the consternation comes from the fact that the timelines were not presented as being squishy. 90 days was presented as rok solid, no?
Click to expand...

Initially stated/projected timelines were firm. Actual timelines, and more recent timeline projections - squishy.
 
TheCougar said:
5 months… 12/21 order for the standard “tear” pattern. I got two eForm approvals in the last 2 weeks. Now just waiting for the email from UM. Anyone have any updates? I left a message and an email, but nothing yet. I know they are busy with guys like me who are getting antsy.
Click to expand...
Ordered standard "tear" pattern with Spartan/Pic Rail on 12/21...got shipping notice yesterday.
 
I created this, because in my arrogance I don't want my discussion of the stock lost in all this noise. I also would like to be able to find what others have said without digging too much. There have already been some good comments that are buried, so hopefully others will post to the review thread as well.

No review from me yet, but FedEx says I should have it in hand before this weekend.

Rokstok review thread

With the Rokstok thread being so cluttered, I was thinking a dedicated thread for people to talk about the function of the stock was in order so those just seeking functionality information do not have to sift through pages of discussion on pain colors, manufacturing lead times, Etc. I should...
rokslide.com rokslide.com
 
Marbles said:
I created this, because in my arrogance I don't want my discussion of the stock lost in all this noise. I also would like to be able to find what others have said without digging too much. There have already been some good comments that are buried, so hopefully others will post to the review thread as well.

No review from me yet, but FedEx says I should have it in hand before this weekend.

Rokstok review thread

With the Rokstok thread being so cluttered, I was thinking a dedicated thread for people to talk about the function of the stock was in order so those just seeking functionality information do not have to sift through pages of discussion on pain colors, manufacturing lead times, Etc. I should...
rokslide.com rokslide.com
Click to expand...
Great idea, thank you.
 
You must log in or register to reply here.

Similar threads

U
The Unknown Munitions GM Speaks
2
Replies
26
Views
5K
Tony R-MkMachining
T
Luke S
What does it take to kill a grizzly?
2 3
Replies
40
Views
3K
Luke S
Luke S
Mish-pop
First Elk - Thank You
2 3
Replies
41
Views
3K
ColPenguin
C
FYG
FNG- FYG
Replies
8
Views
563
BAKPAKR
BAKPAKR
J
Hideaway Lodge Newfoundland Review
Replies
15
Views
2K
Rburns28
R

Latest posts

Featured Video

Stats

Threads
327,215
Messages
3,440,525
Members
75,870
Latest member
Jonathan16avalos

Latest Articles

Back
Top