Just an FYI ... On the afternoon of September 1st I went to my safe and attempted to open it so I could go to an opening day dove hunt. The electronic lock engaged, but when I spun the handle the door would not open. I tried several more times and then had to make a phone call to borrow a gun. Awesome. That evening I called into Liberty's customer service. They had me try some very stupid things, like using a Duracell battery instead of the brand new Energizer I pulled from the package and placed in the lock. Despite me telling them that I heard something in the door fail they were convinced it was the electronic lock.
Fast forward 3 weeks, 2 days off work, 4 lock smith trips and 13 hours of his and mine time wasted on this POS and despite drilling out the lock and the relocker the door is not opened. We are playing a waiting game waiting for Liberty to get something figured out. Meanwhile I have all of my long guns trapped in a safe I'm hesitant to pry the door off of until I have a replacement. The Liberty CS has been very slow with communication.
Looks like this weekend I'm going to go buy a different brand safe despite the fact that they might replace this one with a new safe. I have no faith in their product at this point. I guess it was a good thing it was just dove season, then teal season and not a home invasion.
Fast forward 3 weeks, 2 days off work, 4 lock smith trips and 13 hours of his and mine time wasted on this POS and despite drilling out the lock and the relocker the door is not opened. We are playing a waiting game waiting for Liberty to get something figured out. Meanwhile I have all of my long guns trapped in a safe I'm hesitant to pry the door off of until I have a replacement. The Liberty CS has been very slow with communication.
Looks like this weekend I'm going to go buy a different brand safe despite the fact that they might replace this one with a new safe. I have no faith in their product at this point. I guess it was a good thing it was just dove season, then teal season and not a home invasion.