Tight Spot Customer Service +

[big44a4]

Thanks to Nick from Tight Spot for warranty repair on my quiver. Had it quite awhile and noticed one of the carbon rods was broken (not where I have bracket either). Nick called me and let me know they did not make that color anymore and ended up replacing my quiver with a brand new one. Back in action less than a week later.

Great customer service.

 

[Stache Attack]

I’m very glad to know this. Once the group bought them up and black gold I got worried. Everyone I knew there in Belgrade jumped ship.

 

[Blockcaver]

I had good luck with the warranty department in Canada too, I’m pleased to report! Was worried when I called but they took good care of me.

 

[87TT]

I’m very glad to know this. Once the group bought them up and black gold I got worried. Everyone I knew there in Belgrade jumped ship.

This ^^^^. Hadn't had a need to use them in a while. Glad to hear they are still great.

 

[Bump79]

I've had excellent luck with their customer service as well. I'll continue to support them.

 

[doc holiday13]

Did you report this in the "positive customer service interactions" thread?

 

[Stalker69]

The best warranty is one that's never needed. Sounds as though many have had the same experience I have had with them, on three differant quivers. They took care of them, but I won't buy another.

 

[nettereo16]

The best warranty is one that's never needed. Sounds as though many have had the same experience I have had with them, on three differant quivers. They took care of them, but I won't buy another.

You had 3 tightspots fail?? They seem very rugged how in the world are they failing?

 

[Stalker69]

Had the carbon crack on one. One of the latches brake. And where they are epoxied ( I guess) on one. This was some time back, I haven’t used one in years now. I have had very good experience with several tree limb, mathews, and a couple prime.