Mountainrancher
WKR
- Joined
- Aug 2, 2021
- Messages
- 636
Just sent a scope in to Burris for some repairs and thought I’d give a rundown of how the process works out for me. I haven’t heard much about Burris’s warranty in use but on paper it is very similar to the now industry standard vortex warranty.
The process started on Wednesday I got on Burris’s website and started a warranty/repair request. I had to make an account and fill out a form for the request. The process was a little confusing and I wasn’t sure I had done it right, but Thursday morning I had an email from the automated system with a case number and address to send the scope to.
I sent the scope out today via usps and I’m assuming I will be updated when it arrives. The website said lead times of 4-6 weeks for repairs so I’m curious how long the process will take. I’ll update this thread as things progress.
The process started on Wednesday I got on Burris’s website and started a warranty/repair request. I had to make an account and fill out a form for the request. The process was a little confusing and I wasn’t sure I had done it right, but Thursday morning I had an email from the automated system with a case number and address to send the scope to.
I sent the scope out today via usps and I’m assuming I will be updated when it arrives. The website said lead times of 4-6 weeks for repairs so I’m curious how long the process will take. I’ll update this thread as things progress.